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Bathroom remodeling testimonials from BATH FITTER of New York and Northern New Jersey, serving the Five Boroughs, Northern NJ, Long Island, and Rockland County

Bathroom Remodeling Success Stories

Read Testimonials From Our Customers

Hear from happy customers throughout the New York Metro area who chosebath and shower remodeling services from BATH FITTER.  From Northern New Jersey to Long Island, and everywhere in between, satisfied customers are sharing their BATH FITTER experience with the world! 

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August, 2012

Your worker Robert Allen was wonderful.  He worked non stop, was very polite and did a real nice job on my tub enclosure.  Thank you Bath Fitter!

Mrs. Lovacs - Bronx, NY

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July, 2012

It is with great pleasure that I write this letter of recommendation for Bath Fitter... I first came to know of Bath Fitter through my research earlier this year.  My wife and I were eager to replace the bathtub in our first floor bathroom and so we had several remodelers, contractors and interior decorators give us ideas as to what route to take.  Should the old cast iron tub be removed or not, not to mention the tight working space, that was our dilemma.  And of course cost and quality was an important factor for us...Instead of removing the old tub, we simply had a beautiful white acrylic tub (custom mold) slipped onto our old tub.  In addition we had matching acrylic panels put on the walls that surround the tub.  What a great move in terms of cost, beauty and durability!  I also liked the fact that Bath Fitter is licensed and bonded and guarantee their work.  The day of the installation, the techniciians were very clean, professional and particular in leaving behind a wonderful finished product.  Six months into our new bathtub we are still impressed with our new bath's beauty and resilience.  So much so that we have decided to have Bath Fitter come back and do our second floor bathtub.  I whole heartedly recommend Bath Fitter for anyone's bath or shower needs.  Not only will the quality of the product and service impress, bt the cost is highly competitive and based upon my research...unbeatable!

F.A. Hageb - New York City

 

June, 2012I just want to take a moment to compliment the wonderful job that your craftsman Pablo did at my home.  Pablo went far and beyond my expectations.  The bathroom looks beautiful and he left it spotless.  His professionalism, expertise and patience in satiisfying me as the customer were outstanding.  I want to thank you and him for turning my otherwise shabby bathroom into something that I can now be proud of.  I will certainly recommend Bath Fitter to my family, friends and colleagues.

Joan Brunda De Carlo

 

March, 2012

I wanted to take a moment to let you know how absolutely thrilled we are with the work that was done in our bathroom.  It looks fabulous – your people are top notch!  They made what could have been a nightmare a breeze.  They’re professionals in every aspect.  My husband and I are extremely happy with the end result and would highly recommend your services to anyone who is interested in remodeling their bathrooms.  Thanks again for a job superbly done!

Helen - New Rochelle  

 

February 20 , 2012

I just wanted to let you know that your worker came by last Wednesday & Thursday on time, as scheduled, and completed the job to my satisfaction.  I appreciate the support and assistance you provided, from the initial consultation Joe afforded Justin & myself, to the follow up with the paper work & ensuring everything my co-op board needed was supplied.  We're very happy with the end result, and I'm enjoying our new shower very much.

JT - New York City

 

February 9, 2012

Thank  you, thank you, thank you for hiring such experienced personnel.  Sami, your technician, installed my new bath fitter on Tuesday, February 7th, in an outstanding professional manner.  Sami was very prompt in arriving and went straight to work and made my bathroom look like new by the end of the day.  He was extremely patient with all my questions and left my home clean and neat just as he found it when he arrived - with the exception of giving me a new beautiful bathroom...Again, thank you and your team for making my experience with Btah Fitter such a great, pleasant experience.  BRAVO TO BATH FITTER!!!  I cannot wait to recommend your services to others.

Joan - Bronx, NY

 

February, 2012

See for yourself how Bath Fitter transformed this Manhattan bathroom for "Designer Dad" Stephen Saint-Onge! Visit: http://www.youtube.com/watch?v=uxBVLsGiFdE&feature=colike

 

February, 2012

"I had your company install a Bath Fitter over my tub.  You sent a worker Ivan to do the work.  He was a hard working man, a good and polite worker.  You have a jewel there.  We are happy with the job he did..."

M. Halton - Merrick, NY

 

Bath Fitter installer Rocky Nunez did the conversion on my mom's bathroom tub into a full shower stall on Nov. 14, 2011. Not only did Rocky arrive ahead of schedule, but he completed the job by himself quickly and the results were above and beyond our expectations! My family and I would like to extend our thanks to your company for employing such a skillful, intelligent, polite, concise and wonderful person. He is a Gold Star in your company. I cannot tell you how completely delighted we all are, especially our mom, who cried when she saw how efficiently he had converted her tub into a beautiful masterpiece.

 

Please be sure and relay my family's thanks and gratitude to Mr. Nunez for his dedication, his obvious love for the work he performed and the knowledge he shared with my sister and I when we asked questions. Whenever a project similar to his "work of art" is requested by family and friends, we would definitely recommend and, even insist on having Mr. Nunez return to complete the job. Thank you all, and especially Mr. Nunez, for making our mom's life a lot easier to enjoy!

Linda A. Weisinger--Long Beach, NY

 

This letter is to let you know about a worker who did a great job, making repairs to our bathroom. Yovanny came on Nov. 4, 2011 to repair the walls on my Bath Fitter system. He explained what he was going to do and why he was doing it. He did the job quickly and left the bathroom clean. I hope I do not need any more repairs but if we do, I want Yovanny to come back again. I also want to thank Christine in your office for following through with what she promised. Thank you.

Mr. and Mrs. Hardy--Bay Shore, NY

 

Bath Fitter removed the old tub from our master bedroom and installed a walk-in shower. I had an excellent experience! They did very good work.

Patricia Melvin-Smithtown, NY

 

The bathroom that Rocky created for us is beyond words! First I'd like to say that Rocky was very well-mannered and humble. He was very neat, he used runners on the stairs and in the hallway. He did not throw tools all over the place and he tried to please us as much as possible. He was like a magician, and he magically gave us a great new bathroom! My sister came over and told me the bathroom looked better than the job her son had done, doing a complete renovation for more than $15,000. I'm glad we didn't use any other company for the job. I would like to compliment you for having such a great system for remodeling bathrooms. I'm sure you make many people very happy. Please tell Rocky thank you and that both my wife and I are very happy with his attention to detail and quality workmanship. I would recommend Bath Fitter to anybody. God bless you all! Very truly yours,

Sam Rizzo-Kings Park, NY

 

Dan the installer replaced my shower and he was an absolute expert and did a wonderful job! The shower looks beautiful. Thank you!

Mrs. Leo- Ridge, NY

 

On August 14th, we had a new Bath Fitter system installed in our bathroom. This is the second time we have used Bath Fitter and we want to acknowledge the professional approach of the company from the consultation to the installation. We especially want to praise Juan the installer, he was a pleasure to deal with!

Harold & Naorita Halvorsen- Huntington, NY

 

We love our new bathroom!

Sal & Karen- Massapequa, NY

 

We are delighted with our new walk-in shower. Steve was so patient explaining the job in detail and answering all our questions. The installer Pablo was such a nice worker-always pleasant, smiling, he cleaned up and left everything neat and tidy. You are all terrific! We will recommend you to our friends and neighbors!

Gordon- Mahwah, NJ

 

Our first contact with Bath Fitter was last February while at a show in Florida . We had the pleasure of meeting a great sales representative who really was enthusiastic about his product. After speaking with him we also were excited with the product. Upon arrival to our home in New York , we decided to call your business (after an internet distributor search) and set up an appointment. This is when the experience began. An appointment was made and your salesman Anthony Careccia came to our home on 3-21-11. Believe me he never said no problem. He went slowly explaining everything and fielding any and all questions that we had. He was 100% accurate with all he said and did. He was the reason we took Bath Fitter. Our tub had to be a certain size and that we thought would be a problem as it has been in the past and reason we did not proceed prior to retaining your company. Everything was easy, enjoyable, and painless. We were completely satisfied with Anthony. We were scheduled for a maximum two day appointment on April 18 &19. That morning two men came on time (actually early) came into the house (covered everything all the way through the house up to the bathroom.) The two men were Pedro and Felix. Pedro checked all the selections that we had made with the salesman and made sure everything was exact. Pedro and Felix were unbelievable workers and very talented making a beautiful bathroom out of someone else’s mess. Never had we seen such a careful neat and great working product when people were finished. They are an asset to your business and because of these to workers you will grow through their completed projects. Please thank all the above employees for us and know that we are more than greatly satisfied with all your work redoing our bathroom tub, walls and fixtures. It is GREAT!! We are telling everyone.
Dan & Grace - Lynbrook , NY

 

I am writing to thank you for being a reliable and honest company.  About 3 years ago we had a generally miserable installation.  The tile was promised to reach the ceiling, and it did not.  The bathtub looked good, but deteriorated to an ugly mess.  Hoping for nothing, but disgusted we contacted you.  You were helpful, business-like and replaced the bathtub.  We are so impressed and would recommend Bath Fitter to all!!  Thanks.
Carol – New York, NY


I am writing this letter to let you know how happy I am with my new bathroom.  I love it, it is so easy to clean no more mold or mildew.  I had a tub to shower done on March 24th and the two guys you sent worked very hard and clean.  I am so happy I tell everyone about it.  Also the sales rep you sent explained everything and was very nice.  Thanks again.
Cindy – Ridgewood, NY

 

Just wanted to drop a note to tell you that the tub and shower installed by you guys is better than I thought it would be. From your guidance during our initial meeting to the installation by Dan, (who changed my thoughts on how to finish off the shower wall into my pre-existing cedar wall—and did a great job), everything went just as described. Once again, thanks a lot.

Suzanne – Hampton Bays, NY

 

I would like to take this opportunity to tell you how thrilled I am with my “new and improved” bathroom.  Doing business with Bath Fitter was an extremely positive experience from beginning to end. Furthermore, the product, itself, exceeded my expectations.
I can’t say enough about John VanBourgondien, my Bath Fitter consultant.  John’s presentation on the company and its products was extremely thorough and enlightening.  I was very impressed. I appreciated the fact that John never made me feel pressured into making an “on the spot” decision and, in spite of an unfortunate and unforeseen circumstance, John was able to see to it that I got the bathroom I was hoping for and was still able to stay within my budget.  I am truly grateful for his kindness and unselfishness.
Ivan, my Bath Fitter Installer, was incredible.  Even though he ran into numerous problems, Ivan did what he had to do to rectify each and every problem.  He had a very positive attitude and was always courteous.  I could also see that Ivan took great pride in his work, which was apparent by the finished product.  He undoubtedly went over and above to make sure everything was perfect.  I was very impressed with his all-around knowledge and his upbeat, friendly manner.
I guess you can see that I am a very satisfied customer who will highly recommend Bath Fitter to family and friends.  I am looking forward to enjoying my new bathroom for many years to come.
Eileen - Hicksville, NY

It is with total delight that I write this letter to inform you of how satisfied I am with your wonderful product. I had my upstairs bathroom Bath Fitter product installed in 2003 and I can honestly say it was one of the best investments I ever made. It looks as good as the first day it was installed.A few years ago I came across what appeared to be a very tiny crack in the wall. When I contacted Bath Fitters, they promptly sent a repair man the very next day, no questions asked. It was repaired and I had no problems since. I am so thrilled not only with the installation of my bath fitter product, but find the service to be excellent. I have recommended this product to my family and friends and will continue to do so.  Thank You!  Mary - Blauvelt, NY

I would like to tell you what a wonderfgul job you did installing my tub & shower.  The gentleman arrived on timeand was very organized.  The neatness & cleanup was beyond what i expected.  The worker was quiet and did not disturb my household.  Thank you for a great job.    Lynn - Maplewood, NJ

I am writing this letter because in my experience, far too many people will voice their criticism when things go bad, but very few seem to acknowledge when things go right.  This letter is to inform you about the people who work for you. I first met with Mr. Albert Gamaleri about a year and a half ago, when our company was looking to upgrade our bathrooms. I had called several different companies, including Bathfitter. Mr. Gamaleri returned my call the first day. Sister Ursula Joyce, Sister Mary Louise and I interviewed Mr. Gamaleri as well as several others, and we decided to go with Bathfitter based on Mr. Gamaleri’s expert presentation and his willingness to “go the extra mile.” His knowledge of the product and the people he works with assured us we would have little disruption with a 4-month project of 200 units. May I say that through his cooperation and communication with his fellow workers and us, it has been a tremendous success.
The next person, Mr. Robert Jansen, Operations Manager, was introduced to me by Albert. He would be the liaison between Bathfitter and me during the ongoing operation on a day-to-day basis. He always answers any questions and addressed any concerns immediately and professionally. My staff and I found out that his installers, Romuald Owazarek and Jeong Ko are more than capable. They are polite, knowledgeable and work under some very difficult circumstances at times, but always with a smile and willingness to please. Their expertise in installations under these circumstances has made it much easier for my staff as well.
I have spent 35 years in this industry as a supervisor, and I have dealt with many vendors over the years. And it is my pleasure to say, that I have never experienced an ongoing project that has gone so smoothly. As we all know, there are many bumps in an operation like this, but it is with sincere thanks to you and your staff for excelling in every area. 
Robert - Sparkill, NY

We never dreamed that our new shower surround would look so beautiful.  Our installer did an awsome job and takes pride in his work.  It is a masterpiece.     Martha - Center Moriches, NY

Thank you for your help in enabling my parents shower to become refinished and beautiful!  Rocky and Danny did a fantastic job.  We are grateful.  Continued success to you!
P.S. If ever you need someone to sing the praises of Bath Fitter to a potential customer, Feel free to call!  
Sister Peggy - Jamaica Estates, NY

You came to our home a month ago and helped us choose a new shower.  We put our faith in you and in your company and happily signed the agreement.
On the 17th of this month a lovely young man, Robert Allen, showed up at our door ready to work.  And work he did.  For two days he toiled and labored and banged and sawed and calked and installed and did all the things needed to be done to transform our old and tired shower into a spa.
We’ve enjoyed our new addition for the last few days and can find only smiles.  It is lovely.  We hope it services us well in the coming years and lives up to your recommendations.
Thank you for your guidance.  And thank Robert Allen for his fine work.  Please let his supervisors know what a fine workman they have in him.  He is an asset to your company. 
Dawn & Michael – Thornwood, NY

Words can never express my gratitude and Thank You for what your company has done for me.   In May 2005 your company installed the bath Fitter over my old tub and walls and ceiling “Looking Good on April 2nd. 2009 (4) years later I noticed one of the panels had a crack I called bath fitter speaking with (Joe Gauthier) telling him of the situation he told me he would have someone look at it on April 10th 2009 by appointment one of your mechanics arrived he removed all (3) three panels and the ceiling he replaced all with new and also installed a new soap dish his workmanship was excellent MY THANK YOU to BATH FITTER. Joe Gauthier, who made this happen and to (mike) the installer, I will surely recommend Bath Fitter to all.
Nunzio – South Ozone Park, NY

On 9/6/07 we had a shower system installed.  We have been very happy with the complete job.  It still looks like the day it was installed.  The installer left everything perfect when the job was completed.
We have had several problems with the doors downstairs and Mona Lupow took care of everything for us and was professional with everything that had to be done for downstairs.  We are sorry for the problem but very happy that Bath Fitters and Mona stood by us.  Thank you for everything and a special thanks to you Mona. 
Dorothy & Peter – Islip, NY

I want you to know that I was very pleased with the installation of a new shower.  Rocky did a terrific job and it could not have turned out better.  He was very efficient and he also was very helpful.  He is a very good worker.   Everything was cleaned up when the job was finished.  We are very pleased.
Charles – Manorville, NY


Prior to selling our home, we had Bath Fitter come in and did a complete remodel.  From the salesman to the installer, they were courteous and professional.  They arrived when they said they would for the initial appointment and on the installation day.  The installer did such a great job and even left my bathroom spotless when he was done.  After researching other alternatives and competitors like Re-Bath, we found Bath Fitter to be the most economical.  After my bathroom was done, I found it to be very easy to clean and it looked brand new!  When we put our home on the market, it drastically increased the value of our home.  Thanks to Bath Fitter and their wonderful staff!
Colleen – Rocky Point, NY


I am writing in regards to your Bath Fitter factory Representative, Juan Collado. 
My Husband and I want to inform you the Mr. Collado was exceedingly accommodating when we were selecting our bath Fitter system.  He presented himself very professionally and was extremely knowledgeable about the products.
At one point, we did have a miscommunication.  However, Mr. Collado was vastly proficient at rectifying our concern.
We could not be happier with our new bath and shower system, and this would not have been possible without Mr. Collado. 
Thank you for taking the time to read this letter. I hope you let Mr. Collado realize how much we value his assistance.
On behalf of my husband, I once more, thank you for reading this letter.
Ariana & Robert- Holtsville, NY


On Saturday, February 7, 2009 I was very please with my installer, Danny Bjorkgren, Who repaired the wall in my bathroom.
He asked many questions about what I was unhappy about and explained how we could resolve the problem.  Danny is a detailed person and you can see that in his work.  He is very polite, has a good attitude, and cares about what he is doing.
In my opinion I feel Danny has exceptional leadership skills along with his technical skills.  He is an asset to your company!
Thank You Danny Bjorkgren
Pauline – Mineola, NY


Just wanted to let you know how pleased we were with the gentleman who installed our tub, Sami did a great job and he was meticulous and the work shows it. 
The previous tub installation had been done poorly and Sami knew what to do to rectify the situation.  Please know that you have a very good and dedicated installer & employee.
Sandy – NY, NY

Sorry I didn’t get a chance to write last week I was just too busy enjoying my new tub.  All the worries I had prior to the installation were for naught.  The job is perfect just as you promised it would be.  The installer was very professional, courteous and a pleasure to deal with.  He sure reflects the company’s image for perfection.  I must also commend him for leaving everything spotless.  I hope I will continue to enjoy the tub and liner for many years to come.  Should I have any problem I know that I can rely on prompt and courteous service.  Thanks again for coming through with your promise
Miller- Brooklyn, NY


I just wanted to say thank you once again for all the help you and you office have provided.  Honestly after all the headaches with my co-op and then with the actual bathroom once it was seen, I lost all hope.  I am glad your office pushed forward and resolved any issues and knew how important it was to get the job done and the benefits for us down the road with a new baby on the way.  I also want to extend my thanks to Diane who was more than patient with us and our difficult building management situation.  If you could, please express out deepest gratitude to her as well.  The installer was more than courtesy and polite to me and my wife.  He reassured us that the job would get done in one day and not to worry.  We were even able to go out while he did the job and get some household errands taken care of and when we returned we were surprised to see it would only take an hour more to complete.  He was also able to save our old vanity and work around it with no issues.  After all was said and done he explained how the bathroom worked and the care instructions which added to the experience.  Instead of the usual here is the bill and out the door my job is done experience.  Ultimately, as cliché as it may sound the shower felt like stepping into a hotel shower so much that we redecorated the bathroom to fit the new surroundings.  Thank you so much!
Gonzalez Family- Brooklyn, NY


I am writing to tell you how pleased I am with your company.  John our salesman was a pleasure to deal with (no pressure) and your installer Ivan was a total professional from beginning to end.  He was very polite and cleaned up after himself and did a wonderful job!  I will not hesitate to recommend your company. 
Patricia - Ridge, NY

When we contacted you recently about issues that were not to our satisfaction after our installation, you said that Bath Fitters stands behind their satisfaction guarantee and will remedy our concerns.  You and Bath Fitters have completely accomplished that.  The bathroom now looks so much better and is what we envisioned when Anthony originally described the process.  In addition, all of the plumbing issues have been corrected and they are now non-issues.
We want to convey our thanks to you, ken, Anthony, and the other Bath Fitter employees who have taken the time to listen to our problems, work with us to find a solution and then, implemented the plan to out complete satisfaction.  We have definitely become convinced that Bath Fitters will not be happy until the customer is completely satisfied.  Your organization was genuinely interested to making sure the project was made right and have really gone out of your way to insure this happened.  Again, thanks for everything that you and the group did on our behalf.  The results are very favorable and we would be happy to convey our satisfaction to others that you deem appropriate.
Donald & Mary – Glen Cove, NY

It is a most beautiful bathroom and your installer was a wonderful, professional who did an outstanding job. He checked with us to be sure all was to our liking and approval. It was raining all day and he was so careful to keep everything dry and clean as he came in and out. Everything was clean and beautiful when he left. Thank you so much for our wonderful new shower.
Patricia - Centereach, NY 

On the day of arrival, the installer, Sami, came in and began to work without stopping .  He stopped only to ask where we wanted the accessories placed in the bathtub.  He was very professional and courteous throughout the whole process, taking the time to explain what he was going to do next. He finished on time, and took care of cleaning and disposing of any materials left behind.  I have  enjoyed the results of his work,  and several neighbors have asked for the company's name to have theirs installed also. They expressed that Sami do the work, if he was available. 

Margie - Bronx, NY

 

 

 

 

 

Start designing your new bathroom here, or schedule a free in-home consultation today.  Click here to contact us, or call one of our BATH FITTER locations at:

  • BATH FITTER of Copiague at 1-800-207-1075
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